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Canon Professional Services Testimonial – Our 5 Year Experience with CPS

By Pye Jirsa on November 4th 2015

A Testimonial for Canon Professional Services

We have been Platinum members of Canon Professional Services (CPS) for over 5 years. Canon recently commissioned us to create a series of images geared towards how CPS has changed the way we shoot.

We have been so happy with CPS, that we wanted to also create a testimonial/review video for you all to help everyone better understand what CPS does for professional photographers. I want to note that we were not commissioned to create this video, and everything that we state is based upon our experience with their service.

We would never recommend or put our name behind a product or service that we don’t stand behind ourselves. CPS is a service we can whole heartedly recommend to professionals around the world.

Professional Services for Professional Photographers

At Lin and Jirsa, we shoot nearly 350 weddings a year, hundreds of portrait sessions, family shoots, maternity, newborn, and commercial shoots. In total, we photograph nearly 1000 client commissions a year, and of that number, I shoot about 80-100 of them.

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80lbs of kettlebell swinging towards my camera and face. Does CPS cover broken faces?

Each year, I put over 250,000 shutter clicks on my Canon EOS 5D Mark III alone! And believe me, many of those clicks are while doing things that are quite hazardous to the gear. I regularly shoot at the beach where we are constantly contending with sand and salt water and in the desert where we are battling wind-blown sand and dust. I’m on the ground shooting in the dirt, quickly switching on and off different lenses hundreds of times throughout a day. Because of how I shoot, I needed an affordable and professional service that could keep up with me. Luckily, I have Canon Professional Services (CPS).

Canon Professional Services Testimonial

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When Life Gives You Lemons, CPS Will Turn It Into Lemonade For You (Kinda)

Just this past year, I can think of nearly 10 instances where something happened during a shoot that required me to use my CPS membership. Having the membership gave me the added assurance that I could do my job without worry. I dropped my Canon 24-70mm f/2.8 L II Lens and Canon 5D Mark III onto concrete while quickly swapping lenses at a wedding, and my 5D Mark III and Canon 70-200mm got hit by a rogue wave during an engagement shoot. Why do I keep putting myself in camera dangerous situations? Because many times that’s what the shot requires.

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Yes, that is me hanging out of a boat with a camera that has no strap

Being a Platinum member of CPS allows us to treat our gear as a tool, rather than a prized possession that can’t get in harm’s way. I know that if my gear gets splashed with salt water, gets sand/dust into the focus rings, gets dropped, or just stops working altogether, CPS will fix it quickly and at a significant discount. In the meanwhile, they provide us equivalent or better loaner gear to keep us going.

We haven’t really needed it, but there is also 24/7 technical support and a US-based call center just in case. On top of that, CPS offers 10-day evaluation loans for you to try out new gear before you buy.

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Billions of grains of sand, and only a few needed to wreck my camera and lens

This incredibly valuable service is one of the reasons we are so loyal to Canon as professional photographers because they keep us up and running no matter what. No other camera/lens manufacturer has such a comprehensive and fine-tuned service like CPS, and the closest competitors are still a far cry from the level of service CPS provides.

Unfortunately, a lot of Canon based photographers don’t even know about this amazing service. So hopefully, this gives you a little encouragement to hop online and learn more about becoming a CPS member.

To learn more visit: http://www.cps.usa.canon.com/

About

Founding Partner of Lin and Jirsa Photography and SLR Lounge.

Follow my updates on Facebook and my latest work on Instagram both under username @pyejirsa.

9 Comments

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  1. Ben Young

    With so much talk about which lens is better, Canon L lenses or the Sigma Art ranges (especially lately when comparing the new EF 35mm f/1.4 L II vs 35mm F/1.4 Art) does anybody give things like Canon CPS any thought?
    I realise there is higher price to pay for Canon glass, but lets say that you get the same results with no discernible differences when shooting with either a Canon or Sigma lens, is it worth paying for Canon lenses to gain access to CPS?

    After all you can usually buy 2 equivalent Sigma lenses for each Canon lens you buy.

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    • Ben Young

      Keep in mind, when I made my comment above I was primarily thinking of photographers requiring lenses with focal lengths of 200mm or less.

      I wasn’t thinking of, for example, a sports photographer who uses large telephoto lenses that cost several thousands of dollars each.

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    • Ryan Sands

      CPS has been invaluable to me as a full time professional wedding & event photographer. My cameras, lenses and flashes taking a beating from shooting almost every weekend of the year. That kind of work takes it’s toll on your equipment and it must be cleaned and serviced regularly. Canon actually has a service center that is only 45 minutes from my home in New Jersey, which makes it even more convenient since I don’t ever have to ship my equipment to Canon. I simply drive it to the service center and pick it up when they are finished.

      In regard to your comment about Sigma vs Canon lenses in relationship to considering a CPS Membership I would say that for me, not only is it a thought but a necessity. For other types of photography other than weddings and events the decision could be less of an issue. But for someone who has to have perfectly functioning gear no matter what CPS is just another level of insurance for me. It isn’t just optics that are considered when comparing Sigma vs Canon lenses, but their auto focus capabilities and their reliability. Especially in the “field” while you’re working. Canon equipment has NEVER let me down and I simply can’t say the same about Sigma. I’ve experienced multiple focusing issues, focus hunting, sputtering back and forth and either front or back focus issues. It’s just another reason for me to choose Canon. Now this isn’t a debate on why everyone should choose Canon or Sigma. I’m just simply saying for me there are obvious pros to CPS and Canon gear. It’s a system I feel very confident in and helps me get the job done no matter what.

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    • Ben Young

      Thanks for your answer.

      Food for thought for the Sigma fans.

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    • Ryan Sands

      Thanks Ben. Like I mentioned before, I’m not trying to start a Sigma vs Canon debate. I would say for other types of photography where time isn’t an issue or there is no stress involved with getting the shot right this very second, than Sigma could be a viable alternative and save the photographer a boat load of money in the process. But again for me, Canon gear and CPS are very valuable.

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  2. Ralph Hightower

    I could’ve qualified for Canon CPS when I bought my 5D III with the 24-105 f4L, if I had been a professional instead of a hobbyist. But I’ve been a Canon shooter since the 80’s when I bought my A-1. In 2013, a T-50 was given to me from a friend that was her father’s; I bought a used F-1N with the AE Finder FN and AE Motor Drive FN, and in December of that year, the 5D III.
    My wife approved of the purchases in 1980 and 2013. I thought the A-1, which I still use, would be my last SLR camera. But in July 2013, I told my wife of a great deal on the F-1N and Paula said “Buy it.” Then approaching Christmas, Paula showed me a package deal for a 5D III. “Seriously? Yes!”

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  3. Joseph Prusa

    Great benefit

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  4. Justin Haugen

    I will miss using CPS, definitely a standout service for Canon Pros.

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    • Pye

      Definitely. Losing CPS makes transitioning to other camera brands much more difficult. It has been invaluable to us.

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