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Gear & Apps

Nikon Confirms D810 Long Exposure ‘Bright Spot’ Issue, Fix Available

By Anthony Thurston on August 19th 2014

There have been some reports about an issue with the Nikon D810, in which during long exposures ‘bright spots’ could appear in the images. Nikon today released a worldwide service advisory confirming that issue.

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We have received a few reports from some users of the Nikon D810 digital SLR camera indicating that noise (bright spots) are sometimes noticeable in long exposures,” Nikon said in their advisory. The advisory continues, “Nikon service centers will service these cameras that have already been purchased as needed free of charge to the customer. We sincerely apologize for any inconvenience this issue may have caused.”

So, there you have it, straight from Nikon. The issue exists, and there is a fix available, free of charge. For more details on how to get your D810 serviced, you can read the full service advisory here.

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I wonder how much of how Nikon is handling this issue is a result of the D600 fiasco. It seems they realized that denying issues and releasing a different body was not a good course of action.

[REWIND: Nikon’s Next FF DSLR Will Be The D750]

At any rate, how they have handled this issue is already light years better than the D600 snafu, so kudos to Nikon for that. Though this is a somewhat troubling pattern, seems like a lot of issues with Nikon bodies of late. Maybe Nikon needs to rethink their QA department standards…

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What are your thoughts on this D810 issues and Nikon’s quick response to the issue? Leave a comment below!

[via Nikon USA]

Anthony Thurston is a photographer based in the Salem, Oregon area specializing in Boudoir. He recently started a new project, Fiercely Boudoir to help support the growing boudoir community. Find him over on Instagram. You may also connect with him via Email.

Q&A Discussions

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  1. robert garfinkle

    It aint over yet boys n girls –

    I have filed a complaint with NPS today, and sent images, depicting bright spots outside the 1.2 area, in full frame, on a 1 second exposure, taken back in December 2014, about 2 days or so after I got the camera…

    I had seen them before – in the image back then, and I am for certain now it’s the same issue – but sending to Nikon to be sure, and I expect to take a series of shots to recreate the issue…

    I have not heard of this issue continuing or heard of it affecting the full frame area – but, if it is true… I find it unacceptable.

    thoughts?

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  2. Kevin Young

    As a Nikon fanboy, I feel a need to defend/fight back. Let’s not be too quick to forget the widespread light leak issue on the 5dMIII, a structural issue that Canon chose to fix with electrical tape. ;)

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    • Matthew Saville

      Amen! I think there are plenty of skeletons in each manufacturer’s closet to fill a haunted house, so nobody’s gonna throw stones on this one IMO. Just another day in the life of mass-produced “professional” products. (cough) Canon 1Dmk3 AF (cough)

      =Matt=

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  3. Rafael Steffen

    This is very small problem and nothing compared to the oil spills found in the D600.

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  4. Stan Rogers

    To be fair, these are both “edge case” flaws, and the only way QA would find them is if every single camera was exposed in every crop made at every conceivable shutter speed, and that would probably mean prices that are a little less Nikon and a little more Leica. And the serial number range is a pretty good indicator that the problem was with a board or chip batch rather than with the design. All it takes is for one of those teeny-tiny transistors on one chip to be the wrong size by a nanometer or two (because of a mask problem) or doped slightly strongly/weakly, and in conditions where that one transistor really, really matters…

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    • Anthony Thurston

      True, it just seems like lots of issues lately with Nikon bodies. That is the perception I see anyways.

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    • Matthew Saville

      Yeah if anybody remembers, the Canon 5D mk2 or mk3 had some weird issue with white / black dots, too, and there was a huge hullabaloo about that…

      =Matt=

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