The Complete Wedding Training System is Finally Here!

Your content will be up shortly. Please allow up to 5 seconds
Gear & Apps

Nikon Allocates Close To $18 Million To Resolve D600 Issues

By Anthony Thurston on May 30th 2014

Ask anyone about the Nikon D600 and their response will almost assuredly be a negative one. There is no denying that the whole snafu has resulted in a fairly significant PR black eye for Nikon, and they have taken notice.

Nikon-D3200-D5200-Df-Get-New-Firmware-Update-418973-2

According to a report over on Nikon Rumors, the Japanese company allocated 1.8 Billion Yen or just shy of 18 million dollars ($17.7 million to be exact) to warranty coverage and repair costs. This news comes to light a month or two after Nikon announced that they would be replacing D600 bodies for D610’s under certain circumstances.

Now that the issues have been resolved, or at least that D600 owners have a chance to upgrade to the D610 if the repairs on their D600 fail, I am curious of what you all think of Nikon’s handling of the situation.

[REWIND: SHOULD NIKON D600 OWNERS SUE NIKON?]

Personally, I think that initially their reaction to try and sweep it under the rug was a big mistake that has likely cost them many customers. But at the same time, now that the issues have been addressed, and D600 owners can get a D610 if their D600 is hopeless, I feel like Nikon has finally stepped up and is doing right by their customers. But maybe this is a case of too little too late. What are your thoughts?

Are you surprised by the amount of money Nikon threw at this?  Leave a comment below!

[via Nikon Rumors]

Anthony Thurston is a photographer based in the Salem, Oregon area specializing in Boudoir. He recently started a new project, Fiercely Boudoir to help support the growing boudoir community. Find him over on Instagram. You may also connect with him via Email.

Q&A Discussions

Please or register to post a comment.

  1. Peter

    too little too late!
    I sold 7K worth of Nikon gear after the D600 debacle. I was so pissed at their arrogance and so fed up with cleaning the sensor that i vowed to never again buy their gear.
    Best decision i ever made!

    | |
  2. Richy

    I think them ignoring the issue was a big mistake and has certainly damaged their reputation among some, but the problem is, which Nikon know all to well, is that anyone invested into Nikon cant just suddenly switch to Canon or another manufacturer without serious investment. Most people buying the D600 already own several Nikon lenses and bodies which would be costly to replace so they usually have to stick with Nikon regardless of how you feel about them. For this reason I dont think Nikon will actually care what people think of them…

    | |
  3. Alex Calish

    First, I just purchased a Nikon D600 used. The camera is amazing. There are some very large particles that have accumulated on the sensor, and I will take it to Nikon very soon to have the problem fixed. Despite this problem, the camera takes beautiful photos and I have been shocked by the results I am generating.

    My D7000, which the D600 replaced, has far greater factory defects than the D600. I shot for 2 years with my D7000 and the entire time I was not able to nail focus on a single image. I read through hundreds of blog posts, all the them saying different things. “Back focus issues” “Hold your camera correctly” “Auto Focus Fine Tune” blah blah blah.

    After buying the D600 I know for a fact that the only fault of the missing focus was the D7000 body its self. I am nailing focus every single time with my new camera using every lens I have, even the 3rd party Sigma lenses.

    Worst of all I just paid $225 to have my D7000 auto focus fixed. The camera is at Nikon, ready to be picked up from service, so the verdict on the problem is yet to be seen. From most of the online blog posts, it seems the problem wont be fixed by Nikon.

    Final note is that I spent 2 years with my D7000 getting crapy focus in important portrait photo situations. As a tool, the camera is extreamly defective and unreliable, yet NIKON DID NOTHING to fix this.

    | |
  4. alan

    mine seems to be working perfectly fine. But it’s good to know that if I start having issues, I can get it repaired or replaced.

    | |
  5. Dharmesh

    Never sent my D600 since there were no guarantees on anything. My friend had been sending his D600 like 3 times for cleaning and he still has not got any D610.
    The issue persists but I cannot afford to live without the camera. So accepting the mistake of buying D600, I end up cleaning the camera more often than what I expected.

    My biggest problem with this whole issue is that Nikon still does not openly accept that D600s are faulty. Customers have to prove that it is really bad to get a replacement.

    | |
    • Neil

      They won’t replace the shutter box and main CPU board, or the camera if you merely send it in for cleaning. You must have the body registered (even if it is out of warranty) and they send you an email that the service advisory affects your camera, with details on how to send it in. The Service Advisory maintenance is what takes care of the problem. A cleaning will not. The process isn’t hard, it took eight days for me, and mine came back perfect. No more oil spots. You will have to clean the sensor more often than older cameras. Higher MP cameras make smaller regular dust spots more visible. 5Dmk2 people found that out after moving from the mk1 to the mkII…..

      | |