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Gear & Apps

New Nikon D750 Service Advisory | Flare/Reflection Issue Resolution

By Anthony Thurston on January 20th 2015

We posted a short while back about Nikon’s plans to fix the D750’s Flare/Reflection issue for anyone who already has the camera and is experiencing it. News from Nikon today tells us how to identify cameras that have already been fixed, for those of you looking to buy a new D750.

nikon_d750_body.jpg

According to the Nikon Service advisory, there will be a black dot in the middle of the tripod socket on the bottom of the camera if the camera has had the fix. If you are going to buy a D750, and don’t want the hassle of having to send it in yourself, make sure to check for this black dot before buying a D750 anytime soon.

If you are not sure if your D750 needs to be serviced, you can quickly and easily check by entering your serial number on this website and it will let you know if your D750 will need to be sent in to be fixed.

Nikon-D750-service-advisory

Overall, the more open Nikon has been about this process, the higher I have thought of their handling of it. This has not been a long drawn out process, but rather a fairly speedy one. Luckily, it seems that Nikon has learned from their handling of the D600 issue. Now, if things like this could stop cropping up in the first place, we wouldn’t have to talk about the handling of issues, ha!

What are your thoughts on this? Do you feel Nikon has handled it sufficiently? Leave a comment below and let us know your thoughts!

[via Nikon Rumors]

Anthony Thurston is a photographer based in the Salem, Oregon area specializing in Boudoir. He recently started a new project, Fiercely Boudoir to help support the growing boudoir community. Find him over on Instagram. You may also connect with him via Email.

Q&A Discussions

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  1. Rafael Steffen

    I can´t understand why Nikon is making these mistakes on all new lower end cameras.

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    • robert garfinkle

      I would not characterize the D750 as lower end – yet I have to say their mistakes happen pretty much throughout their whole line.

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    • Thorsten Ott

      Uhm, just about every camera manufacturer makes mistakes. Heck, even I make mistakes after 30 years of shooting commercially, everybody makes dumb mistakes from time to time. S@#$ happens when stock holders are involved.

      Personally, I feel that camera manufacturers are overly pressured to release incremental camera increases to please the public. These incremental advances are pretty lame at best and are geared to the enthusiast rather than the pro.

      Pro means you can shoot with any camera and get great results. A pro knows technique and understands how light works and how to process in RAW.

      You know, back in the film days my Sinar 4×5 was perfect for over 10 years, the Rodenstock lenses rocked, I loved my Nikon F5 and Hassy 553, and all the films by Kodak, Fuji, and Ilford worked just fine. And these films had much less dynamic range than a Canon 5DMK3, 5DR, 5DS, or just about any Canon.

      I for one would rather see Canon and Nikon release a new model WITH substantial image quality increases every 2-3 years. Would it not be better if they pooled the R&D fund into a 3 year research program rather than diluted funds into 1 year releases. We would all benefit!

      None of my Nikon, Sinar, or Hasselblad cameras ever had defects or recalls…. the #$@& just worked the first time.

      In retrospect, I blame the consumer, not the manufacturer for camera recalls. People are so demanding these days ….. yet they demand so little of themselves, some…not all, LOL. You know what I mean and who I am speaking to.

      Digital cameras are so advanced today compared to what we had to do with film cameras to get a proper exposure. If a photographer today can’t get the shot with a Canon 5DMK3 or Nikon D750 then the problem lies elsewhere. It is you…not the camera.

      Oh yeah, lower-end D750??? Shit, this thing smokes my $6000 Nikon D2x every which way for $4000 less. Dude…do your homework,

      OK, my time is up on the soapbox …. NEXT!

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    • Thorsten Ott

      Last week I bought one Nikon MB-D16 and one Mcoplus MK-D750 Battery Grip for my two D750’s and gave both a try. I always buy Nikon rather than 3rd party but decided to give this a try.

      The Nikon MB-D16 is certainly more solid AND HEAVIER, feels damn good and unbreakable as all their battery grips do. But is it worth $370….nope! I would gladly pay $150 or $200 but that is it.

      Now for the Mcoplus MK-D750 for just $65. It looks great and works great. The buttons are a bit looser and softer but only if you have the Nikon grip to compare with side-by-side. More importantly it just works.

      I decided to get the non-wireless Mcoplus MK-D750 version because of all the issues with the 2.4GHz wireless versions. My guess is that only the wireless versions had the battery drain issue. I thoroughly tested the Mcoplus MK-D750 for 3 days of shooting in the studio and ZERO battery drain issues.

      Is the Mcoplus MK-D750 as solid as the Nikon version? NO….but it is close enough and good enough for daily use and it works just fine!

      I kept the Mcoplus MK-D750 and returned the Nikon MB-D16…..and ordered a second Mcoplus MK-D750.

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  2. Thorsten Ott

    Just got mine back today with the “black dot in the tripod socket”. Sent it in on Jan 20th and got it back on Feb 6th.

    I sent it to Melville, NY and they sent it to Cerritos, CA for service. Must have been becauses of the severe weather in NY??

    Anyway, tested it this evening with a spotlight using all my lenses and the flare is gone! Just in time for a quick sunny portrait shoot tomorrow.

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  3. Austin Swenson

    I never heard of the issue before, but good on Nikon for fixing it so quickly

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  4. Ronnie Chan

    Nikon just can’t get it right for the 1st time

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    • Jason Markos

      Don’t most cameras, in fact most products, these days have teething issues during their initial release?

      In this market, it’s about trying to balance speed to market, with product quality, and responsiveness to issues when they’re found.

      I think, with the D750, Nikon have found a pretty good balance.

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  5. MARTIN MIANO

    I love Nikon’s support for its customers cheers to that

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  6. Ashton Pal

    I actually thought about buying the D750, but I’m glad I held out a little while longer. Good job on Nikon for learning from their mistakes when it came to how they handled the D600 issue. So a black dot in the middle of the tripod socket on the bottom of the camera, eh. Just like the fix on the D810.

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  7. Dennis Rogers

    I haven’t experienced the problem with mine yet, despite shooting into the sun quite a bit. But my serial number is included in the service advisory, so I guess I’ll be shipping it off tomorrow. At least it’s not my main camera, which is still the 5DIII.

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  8. Thorsten Ott

    Sent mine in today. Good thing my next wedding is 2 months away as this D750 is my backup.

    I like shooting into the sun for a few casual portraits after the ceremony. Unfortunately I have the flare rectangle only on prime lenses…oddly enough…not on my 24mm-120mm f/4 VII.

    And hats off to Nikon for fixing this so quickly on a otherwise SUPERB camera. Best Nikon yet!

    Looking forward to seeing what the new firmware updates will bring!

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  9. Eric Sharpe

    Good on them.

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  10. robert garfinkle

    Nice to know they are fixing the issue. what they can shoot for though – which’d be nice, is a “No DOT” policy, meaning a day when they don’t have to pepper their camera’s with a dot, that’s a good thing… right?

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  11. James Blake

    So the black dot camera is the fixed camera? It’s not completely clear in the article.

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    • Anthony Thurston

      Yes, that is correct. That is the mark they are putting on ‘fixed’ cameras so its easy to know if the fix has been done or not. I will clarify that more in the post, I thought I had been clear on that.

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