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Adobe Updates Lightroom To Fix Plague Of Problems With Lightroom Classic CC 7.3

By Kishore Sawh on April 24th 2018

On April 4th Adobe released an update for Lightroom Classic CC which was supposed to bring significant change in behavior, and be an all ’round significant upgrade to the software.  The following were meant to be the updates:

  • New Adobe Raw and creative profiles
  • Larger Tone Curve
  • In this release of Lightroom Classic CC, the Tone Curve has been expanded to optimize tone curve adjustments.
  • Dehaze moved to the Basic panel
  • To speed up your workflow, the Dehaze slider has been moved to the Basic panel, so that you can use this slider in tandem with the Clarity slider. Previously, the Dehaze slider was available in the Effects panel.
  • Improved face detection
  • Faster grid importing from connected devices on Windows computers
  • Support for new cameras and lenses

However, in what has become somewhat of a tradition, Adobe’s update spawned more problems than provided solutions.

Alterations to the presets was a complete mess, and we offered this workaround for those suffering from the affliction. In addition there were cataloguing problems for Mac users, reported issues where running LR would cause fan speeds to jump, and overall slower performance. Today, Adobe has released what it says is a correction for those problems, and a note which came with an apology:

Bug fixes in Lightroom Classic CC for presets and profiles

Today we also released an update to Lightroom Classic, version 7.3.1, that fixes a number of issues that were reported to us. We heard your feedback and felt that parts of the release didn’t uphold the level of quality that we hold ourselves to. We’re happy to report that these issues were resolved and now available for immediate download. Some of the issues resolved included converting presets, sorting and copying/pasting profiles, translation errors, along with crash fixes. To get additional detail on these fixes, check out this list, here.

Here’s a list of the bug fixes addressed:

Issues fixed in Lightroom Classic CC 7.3.1 (April 2018 release)

  • Some presets are not converting to new format. For more information about the solution, see this tech note.
  • With B&W legacy presets, the profile resets to Adobe Standard
  • Develop presets not sorting correctly
  • Translation errors in other languages for some profiles
  • Black and White Mix settings – Unable to Copy/Sync
  • Lightroom backup catalog error issues. To resolve corruption issue in the backed up catalogs, update to Lightroom Classic CC v7.3.1 and then back up your catalogs again. If you’re backing up your catalogs on macOS, see this known issue related to catalog compression below.
  • Known issue in Lightroom Classic CC 7.3.1 (April 2018 release)
      • (Only on macOS) When backing up your catalogs on macOS, Lightroom Classic doesn’t compress (zip) catalogs that have a file size less than 4 GB. As a workaround to this issue, manually compress the backed up catalog files. Compressed files take up less hard disk space. By default, Lightroom Classic saves backed up catalogs to the following location on macOS: /Users/[user name]/Pictures/Lightroom/[catalog name]/Backups


Full release notes can be found here

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A photographer and writer based in Miami, he can often be found at dog parks, and airports in London and Toronto. He is also a tremendous fan of flossing and the happiest guy around when the company’s good.

Q&A Discussions

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  1. Paul Cotter

    This issue regarding the Presets reverting to unsorted order should be mentioned prominently and early in this article. The article reports that  Adobe has fixed the bugs, which may be true — but for those of us who installed the SLR Lounge Preset Update,  users are saying that the Adobe fix undoes the fix we applied. I think a clear cautionary note is in order — perhaps advising SLR Lounge Preset users to consider holding off on the Adobe update until SLR Lounge  releases another update. 

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    • Matthew Saville

      Hi Paul,

      This is literally the first I’m hearing of the un-sorting issue again, and unfortunately I am having trouble replicating the problem to be honest. The updated SLRL Preset System does appear to be sorted in the correct order for me.

      Rest assured, I am actively testing to figure out which scenario is causing the presets to revert back to their old un-sorted bug that came with 7.3, and we’ll let you know as soon as we have more information.

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    • Paul Cotter

      Matthew, I personally have not had the issue — because, based on what others reported about “the sorting issue is back”, I have not updated to LR 7.3.1.   I look forward to hearing more news about what your testing reveals.  SLR Lounge has been very responsive and helpful with this issue from the start, and we all appreciate it.  Thank you.

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    • Matthew Saville

      Hi again Paul,

      Good to hear that you’re not having any issues. And since the 7.3.1 update doesn’t really offer anything that we didn’t already fix ourselves, honestly if I weren’t responsible for testing these things for SLR Lounge, I wouldn’t have updated to 7.3.1 either lol. In general, I’m never an early adopter of anything, I only do it when my job requires it. I dislike how readily software companies opt to just use their paying customers as final beta (should we call it gamma, now?) testers…

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    • Paul Cotter

      Matthew, I guess the question then is:  How long do we avoid doing any further Adobe LR updates? Will SLR Lounge be getting out an email to all current SLR Lounge LR preset users when we can be assured the issue has been put to bed? Sorry for the continued questions. I appreciate your responsiveness.

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  2. Barry McDonald

    I applied the Presets update to correct the sorting issue that was introduced in LR 7.3. It worked. Now that I have updated  to LR 7.3.1 the sorting issue is back. I tried the Presets update again but with no success.  The sorting issue remains, which as you know, is a real PAIN. Will you be releasing another Presets update? Thanks! 

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    • Matthew Saville

      Hi Barry,

      We’re actively working on figuring out why the presets might revert back to an out-of-order state. Unfortunately, with the 7.3.1 update, the presets are still currently in the correct order for me on my test computer.

      We’ll provide updated information when we get to the bottom of this!

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    • Barry McDonald

      Matthew, any update yet?

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    • Matthew Saville

      Hi Barry,

      I have not been able to replicate an issue with preset sorting getting re-scrambled in 7.3.1.

      I fear that the problem you’re experiencing may be, that there are simply incorrect presets still in one of the folders. My apologies; Adobe has really made a confusing mess of this, with the way they’re converting old presets to new ones.

      If you have a minute, can you share a screenshot of what BOTH preset folders contain, including the older Lightroom “Develop Presets” folder, and the newer CameraRaw “Settings” folder?

      The ultimate bit of help, if you’re up to it, would be this: Right-click one of the new XMP style presets, and edit it in a text editor application, and see if the “SortName” matches the normal “Name”. Then repeat for an old .LRTEMPLATE file, and see if the “internalName” matches the “title”.

      Aside from this, the only thing I can recommend is to just double-check (triple-check?) and make sure there are NO preset files whatsoever in the old Lightroom “Develop Presets” folder, and the freshly downloaded .XMP files in the new CameraRaw “Settings” folder.

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  3. Matthew Saville

    * We are actively testing the SLR Lounge Preset System with this 7.3.1 Lightroom update, to ensure full compatibility no matter when you update Lightroom, or when you purchase / install any Lightroom presets! Be sure to check back for any future announcements.

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  4. Jean-Francois Perreault

    I don’t know if it’s just me but I still had sorting problems after the update. 

    But renaming my presets seems to have fixed the problem. 

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